Terms and Conditions
The term 'PureHCGDiet.com' or 'us' or 'we' refers to the owner of the website whose registered office is located in Highland, UT. The term 'you' refers to the user or viewer of our website.
Return and Refund Policy
If you use our product exactly as recommended and you don't lose at least 10 pounds in less than 3 weeks you will be given double your money back of the bottles used after you simply return them to us and fill out our return form. You simply return the product to us, fill out our guarantee form and once approved you get your money back. That's it! We stand behind our product and know it will work for you. We however do not offer refunds if you stop the diet early or "change your mind". We are here to help you lose weight but you have to put forth the effort and follow the simple directions. We are more than willing to help you reach your goal and we are here when you need us. You also must have the weight to lose, meaning you have to have at least 25 pounds of fat that could be lost and still be healthy. We are not in the business of creating unhealthy weights, we want to create healthy individuals who make a decision to change their life forever. Also, the guarantee does not go beyond 30 days in any circumstance and after 30 days there is no guarantee.
You MUST contact us before sending anything back. Any packages that come back without our knowledge will be resfused. We are always here to help you so please contact us at the first sign of a stall or issue. Contacting us at the end of a round and saying you had problems does not work. We have solutions for every situation but you must contact us so we know what's going on and so we can help.
All refunds must be issued to the same card you used to order. If ordering multiple bottles you may only open one of them and the rest must be sealed to qualify for a return on an order of multiple items.
If a client wishes to return items or cancel an order before it has reached them we reserve the right to deny that request. Every order that leaves our posession must be destroyed upon return whether or not the safety seal has been broken. So a 25% return fee will be issued in those cases where the order was cancelled before it reached the customer.
For orders outside the US, please make sure you check with your postal regulations to see if you get mail from the United States Postal Service. We ship to just about every country and our packages arrive, even if it does take longer, but if a package gets lost or is seized by your countries customs we are not liable and there's ntohing we can do. It has never happened but if you are outside of the USA then that is the risk you agree to take on by ordering from our site. Contact us if you have questions and we will work it out with you.
General Terms & Conditions
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). We may receive monetary compensation for any and every link placed on this site.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of The United States of America.